Category: Consumer Protection
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Online Shoppers Get a One-Click Exit Button From June 19
Cancelling an online purchase across the European Union is supposed to get a great deal…
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Faulty Gadgets Trigger a Recall Wave Under Tougher EU Rules
Milan: A steady stream of dangerous electronics is disappearing from European shelves, and the pace…
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Online Shoppers Finally Get a One-Click Way to Cancel
Madrid: For years, cancelling an online purchase in Europe meant hunting through menus, drafting emails…
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One-Click Cancel Becomes Law For Online Sellers June 19
A small button is about to carry a large amount of legal weight. From 19…
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Online Shoppers Gain A One-Click Exit From Distance Contracts
Brussels: From the Estonian capital, one of the most digitally fluent corners of the bloc,…
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Online Shoppers Win A One-Click Exit From Unwanted Contracts
Brussels: From today, cancelling something you bought online is supposed to be as easy as…
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Online Shoppers Gain A One-Click Button To Cancel Their Orders
Vienna: For a decade the European consumer’s right to change their mind has been more…
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Air Travellers Win Free Cabin Bags In Long-Delayed Deal
Anyone who has stood at a boarding gate watching a cabin bag get measured against…
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Dark Patterns Face A Reckoning As Europe Drafts Fairness Rules
Copenhagen: The manipulative design tricks that nudge shoppers into purchases they did not intend are…
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Online Shoppers Win A One-Click Exit As New EU Rules Take Hold
Berlin: Signing up to a streaming service, an online gym or a software subscription has…
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Dublin’s Online Retailers Race to Build a Mandatory Exit Button
Dublin: Few cities have as much riding on a single button as Dublin does this…
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Shoppers Across The EU Get A New Withdrawal Button This Week
Katowice: Online retailers in this Polish industrial hub are this week adding a new line…
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Shoppers Gain A Right To Repair As Deadline Nears
Tallinn: A quiet revolution in how Europeans own their things is about to become law…
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Twenty Capitals Face Legal Heat Over Stalled Green-Claim Rules
Marketers across the single market have spent two years bracing for the moment when vague…
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Dark Patterns Face A Reckoning In Europe’s Next Consumer Law
Anyone who has tried to cancel a streaming subscription and found the exit button buried…
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Companies Will Lose The Right To Call Anything Climate Neutral
Milan: In the design houses and marketing studios that line the Lombard capital, a familiar…
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Stranded Flyers Could Keep Their Payouts As Talks Near Collapse
Palma: Anyone who has spent a ruined holiday morning staring at a departures board knows…
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Vague Green Labels Face A Continent-Wide Ban From September
Vienna: The era of the unexplained green sticker is drawing to a close. From 27…
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A Click To Buy Will Soon Demand A Click To Cancel
Withdrawing from an online contract is about to become as effortless as signing up for…
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Greenwashing Rules Stall As One Flagship Law Quietly Disappears
Milan: A shopper reaching for a carton stamped “climate neutral” or a jar promising “ocean-friendly”…
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Shoppers Win A One-Click Escape From Hard-To-Cancel Contracts
Strasbourg: Anyone who has ever tried to cancel an online subscription, only to wander through…
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Online Marketplaces Face Tougher Rules On Recalling Risky Goods
Hamburg: In the sprawling logistics parks that feed one of Europe’s busiest ports, millions of…
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Toymakers Brace For Europe’s Toughest Chemical Crackdown So Far
Nuremberg: In the city that hosts the continent’s largest toy fair, manufacturers are reading the…
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Why Addictive App Designs Now Draw Closer Scrutiny In Brussels
Brussels: The countdown timer warning that only two rooms remain, the cookie banner where refusing…